Welcome to Marsdance! We appreciate your interest in our innovative Tesla upgrades. This Shipping Policy outlines all the key details about how and when we’ll ship your orders. By placing an order with Marsdance, you agree to the following terms:
First Shipments Begin: Late March 2025
We will start fulfilling and dispatching Marsdance orders from late March 2025. If there are any adjustments to this schedule, we will update you via email or through our official website.
Processing Time: 2–3 Business Days
Once your product is ready to ship (after the official launch date), please allow 2–3 business days for order preparation, packaging, and processing before dispatch.
Order Confirmation
After placing your order, you’ll receive an email confirmation. A separate shipping confirmation email with tracking details will follow once your order has been shipped.
Free Domestic Shipping (Within the United States)
Transit Time: Approximately 5–10 Business Days after leaving our warehouse.
We use reputable carriers (e.g., USPS, UPS, FedEx) for reliable delivery.
Note: Shipping times are estimates and may be subject to unforeseen delays (e.g., carrier disruptions, inclement weather).
Rates & Promotions
Any applicable shipping charges will be calculated at checkout based on the delivery location, order size, and chosen shipping method.
From time to time, we may offer free or discounted shipping promotions.
Tracking Notifications
When your order ships, you will receive a tracking number via email.
Please allow up to 24 hours for the carrier’s website to reflect updated tracking information.
Accuracy of Information
Please double-check your shipping address at checkout. Incorrect or incomplete addresses may lead to delivery delays or returned packages.
Re-Routing & Returns
If a package is returned due to an address error, we will contact you for the correct address, and you may be responsible for additional shipping fees.
If you need to change your shipping address, contact us immediately at drive@marsdancefuture.com. We cannot guarantee changes once an order is processed.
Peak Seasons & Holidays
Processing and transit times may be extended during high-volume periods (e.g., holidays, promotional events). We recommend ordering early to avoid delays.
Force Majeure
Marsdance is not liable for delays caused by events beyond our control (e.g., natural disasters, strikes, etc.). We will communicate any major delays as soon as possible.
Customer Support
If you have any questions about your shipment, please email our Support Team at drive@marsdancefuture.com. We’re here to help!
For more details, announcements, or updates on shipping, visit our website at marsdancefuture.com.
Thank you for choosing Marsdance! We’re dedicated to delivering a premium product and experience. Should you have any additional questions, don’t hesitate to reach out. We look forward to enhancing your Tesla journey.